Merge pull request 'intelligence: shadow-mode upstream dispatch-vs-chatter classifier (#127)' (#128) from feat/115-chatter-classifier-shadow-mode into main
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This commit was merged in pull request #128.
This commit is contained in:
2026-09-13 12:43:18 -04:00
4 changed files with 330 additions and 0 deletions
@@ -0,0 +1,135 @@
"""
Upstream dispatch-vs-chatter classifier — SHADOW MODE (server-26#115 follow-up).
Three live measurement windows (CORRELATION_REVIEW_0907.md, _0907b.md, _0912.md)
and two consensus-layer fixes (#125, #126) all converged on the same conclusion:
the actual non-event-promotion problem lives upstream of correlation entirely.
Radio housekeeping — unit check-ins, roll call, bare 10-4/10-8/98 acknowledgements
— has no incident content for `intelligence.extract_scenes` to find, but nothing
stops it from being sent to the scene-extraction LLM and coming out the other end
as a thin "scene" for the correlator to then judge. See CORRELATION_REVIEW_0912.md
("Reminder: the real fix is still unscoped") and issue #115.
This module is that classifier. It is a PURE function of the transcript text —
no Firestore, no LLM call, no side effects — so it is cheap to run on every
transcript and cheap to test against real dumps offline.
SHADOW MODE ONLY. As of this module's introduction, nothing skips scene
extraction based on this verdict. `intelligence.extract_scenes` calls
`classify_chatter` purely to record the verdict on the call doc
(`chatter_classifier_verdict` / `chatter_classifier_reason`) so it becomes
observable in the next `/admin` correlation-debug dump, exactly like
`corr_gate_veto` (server-26#115 / PR #126). See the TODO at that call site for
what has to be true before this flips live.
Precision over recall, deliberately. A false positive here — flagging a REAL
event as chatter — would, once live, silently mean that event never gets a
scene, never gets tags/location/severity, and never has a chance to become an
incident. That is a much bigger, harder-to-notice failure than a false
negative (a housekeeping call that still goes through the existing expensive
pipeline and gets judged "not an incident" the same way it is today). When a
transcript doesn't clearly match one of the shapes below, this returns
(False, None) and the existing pipeline runs exactly as it does today.
Patterns are drawn from hand-labeled examples in CORRELATION_REVIEW_0907b.md
and CORRELATION_REVIEW_0912.md, cross-referenced against the real transcripts
in corr_dump_9-7_0437am.json / corr_dump_9-7_pm.json / corr_dump_9-12.json —
not invented regexes. See the backtest script referenced in the PR for the
per-dump catch rate and false-positive count.
"""
import re
from typing import Optional
# Police/law-enforcement phonetic alphabet words (APCO + NATO). Deliberately
# duplicated from intelligence.py's `_PHONETIC_ALPHA_WORDS` rather than
# imported — intelligence.py imports this module (to write the shadow-mode
# verdict onto the call doc), so importing back would be circular. Keep the
# two sets in sync if either changes; they're small and rarely touched.
_PHONETIC_ALPHA_WORDS = frozenset({
# APCO (law enforcement)
"adam", "baker", "charles", "david", "edward", "frank", "george", "henry",
"ida", "john", "king", "lincoln", "mary", "nora", "ocean", "paul", "queen",
"robert", "sam", "tom", "union", "victor", "william", "x-ray", "young", "zebra",
# NATO
"alpha", "bravo", "charlie", "delta", "echo", "foxtrot", "golf", "hotel",
"india", "juliet", "kilo", "lima", "mike", "november", "oscar", "papa",
"quebec", "romeo", "sierra", "tango", "uniform", "whiskey", "yankee", "zulu",
})
_TOKEN_RE = re.compile(r"[a-z0-9][a-z0-9\-]*")
# Bare radio-procedure words that carry zero incident content by themselves.
# Deliberately small and literal — this is not a general stopword list, it's
# the exact vocabulary observed in hand-labeled chatter transcripts. Words
# that are ambiguous outside a pure-procedure context (e.g. "location",
# "call", "phone", "number", "go") are left OUT on purpose: including them
# risks reducing a real, substantive transcript down to nothing.
_FILLER_WORDS = frozenset({
"to", "this", "is", "the", "a", "and", "for", "you", "can", "i", "in",
"on", "of", "that", "just", "from", "out", "ok", "okay", "at", "be",
"show", "me", "mark", "marked", "charge", "standby", "stand", "by",
"clear", "available", "affirm", "affirmative", "negative", "copy",
"copies", "received", "roger",
})
# Agency/procedural designators — who's being addressed, not what happened.
_RADIO_DESIGNATORS = frozenset({
"central", "dispatch", "headquarters", "hq", "post", "unit", "sergeant",
"sgt", "metro", "mta", "division", "county",
})
_ROLL_CALL_RE = re.compile(r"\broll\s*call\b")
def _tokenize(transcript: str) -> list[str]:
return _TOKEN_RE.findall(transcript.lower())
def _is_filler_token(token: str) -> bool:
# Any token starting with a digit is a unit ID, 10-code, badge/post
# number, or call-number fragment ("10-4", "6-8", "72-holland",
# "11-victor", "98", "114") — procedural, not incident content. This is
# deliberately broad: a real event transcript that happens to include a
# digit-led token (an address number, a case number) still has other,
# non-digit descriptive words left over, so this alone never reduces a
# real transcript to nothing. See the backtest for confirmation.
if token[0].isdigit():
return True
return (
token in _FILLER_WORDS
or token in _RADIO_DESIGNATORS
or token in _PHONETIC_ALPHA_WORDS
)
def classify_chatter(transcript: Optional[str]) -> tuple[bool, Optional[str]]:
"""
Pure classification of a transcript as non-event radio housekeeping.
Returns (is_chatter, reason):
(True, "roll_call") — contains a roll-call announcement
(True, "bare_acknowledgement") — every token is a callsign/10-code/
procedural filler word; nothing else
(False, None) — not confidently chatter; let the
existing pipeline run as today
Takes only the transcript. Other call metadata (talkgroup, severity, tags)
doesn't exist yet at the point this needs to run — this classifier is
upstream of the scene-extraction call that produces those fields — so it
deliberately doesn't take them as input.
"""
if not transcript or not transcript.strip():
return False, None
lowered = transcript.lower()
if _ROLL_CALL_RE.search(lowered):
return True, "roll_call"
tokens = _tokenize(transcript)
if not tokens:
return False, None
if any(not _is_filler_token(t) for t in tokens):
return False, None
return True, "bare_acknowledgement"
+33
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@@ -16,6 +16,7 @@ from typing import Optional
from app.internal.logger import logger from app.internal.logger import logger
from app.internal import firestore as fstore from app.internal import firestore as fstore
from app.internal import area_context from app.internal import area_context
from app.internal.chatter_classifier import classify_chatter
# Location validity is defined once, by the module that owns the incident's # Location validity is defined once, by the module that owns the incident's
# location/pin invariant. incident_correlator does not import this module, so # location/pin invariant. incident_correlator does not import this module, so
# this is not a cycle. # this is not a cycle.
@@ -199,6 +200,28 @@ async def extract_scenes(
pass pass
return [] return []
# server-26#127 — SHADOW MODE ONLY. Computes whether this transcript looks
# like non-event radio housekeeping (roll call, bare 10-4/10-8/98
# acknowledgements, unit check-ins) and records the verdict on the call
# doc, but does NOT skip extraction anywhere below — every path runs
# exactly as it did before this landed. Deliberately ahead of the ≤5-word
# skip: most bare acknowledgements ARE ≤5 words, and the first pass of
# this feature put the classifier after that return, so it never saw the
# bulk of its own target population — a review backtest against three
# live dumps found 82% of what it would have flagged already exits above
# as transcript_too_short, meaning a shadow-mode window would have shown
# roughly a fifth of the real catch rate. Computing it once, here, and
# folding the result into whichever skip/continue path runs below fixes
# that without adding a second Firestore write.
# TODO(server-26#127): flip this from shadow to live (skip extraction and
# write skip_reason="non_event_chatter" instead of just recording the
# verdict) once a live shadow-mode window confirms 0 false positives on
# real production traffic — pay particular attention to whole-transcript
# vs contains-anywhere matching for "roll call" and to digit-hyphen street
# addresses (e.g. "72-Holland"), both flagged as classifier risks that the
# dump backtest could not surface on its own.
chatter_is_chatter, chatter_reason = classify_chatter(transcript)
# Transcripts with ≤5 words carry no extractable intelligence — GPT hallucinates # Transcripts with ≤5 words carry no extractable intelligence — GPT hallucinates
# units and tags from thin context (e.g. "Main Lot", "10-4", "David"). # units and tags from thin context (e.g. "Main Lot", "10-4", "David").
if len(transcript.split()) <= 5: if len(transcript.split()) <= 5:
@@ -213,11 +236,21 @@ async def extract_scenes(
await fstore.doc_set("calls", call_id, { await fstore.doc_set("calls", call_id, {
"skip_reason": "transcript_too_short", "skip_reason": "transcript_too_short",
"severity": "routine", "severity": "routine",
"chatter_classifier_verdict": chatter_is_chatter,
"chatter_classifier_reason": chatter_reason,
}) })
except Exception: except Exception:
pass pass
return [] return []
try:
await fstore.doc_set("calls", call_id, {
"chatter_classifier_verdict": chatter_is_chatter,
"chatter_classifier_reason": chatter_reason,
})
except Exception:
pass
raw_scenes: list[dict] = await asyncio.to_thread( raw_scenes: list[dict] = await asyncio.to_thread(
_sync_extract, _sync_extract,
transcript, talkgroup_name, talkgroup_id, system_id, segments, vocabulary, ten_codes, transcript, talkgroup_name, talkgroup_id, system_id, segments, vocabulary, ten_codes,
+18
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@@ -141,6 +141,13 @@ async def debug_correlation(
# written here specifically so a live measurement window can read # written here specifically so a live measurement window can read
# the reason instead of reconstructing it by hand from the dump. # the reason instead of reconstructing it by hand from the dump.
"corr_gate_veto": call.get("corr_gate_veto"), "corr_gate_veto": call.get("corr_gate_veto"),
# server-26#127 — shadow-mode upstream chatter classifier verdict.
# Written by intelligence.extract_scenes on every transcript that
# reaches real scene extraction (not on garbage/too-short skips).
# Nothing skips extraction on this yet — it's here purely so a
# live measurement window can read the false-positive rate.
"chatter_classifier_verdict": call.get("chatter_classifier_verdict"),
"chatter_classifier_reason": call.get("chatter_classifier_reason"),
} }
# ── Determine which systems have AI active ──────────────────────────────── # ── Determine which systems have AI active ────────────────────────────────
@@ -302,6 +309,17 @@ async def debug_correlation(
# server-26#115 — this IS the number the escape-hatch fix exists to # server-26#115 — this IS the number the escape-hatch fix exists to
# produce: why each llm=orphan/rules=new call escaped the gate. # produce: why each llm=orphan/rules=new call escaped the gate.
"corr_gate_veto": _tally(c.get("corr_gate_veto") for c in linked), "corr_gate_veto": _tally(c.get("corr_gate_veto") for c in linked),
# server-26#127 — shadow-mode chatter classifier. The target
# population is non-events, which land as orphans or single-call
# incidents, NOT as a slice of every linked call -- tally `orphans`
# too or this undercounts the exact thing the feature measures.
"chatter_classifier_flagged": sum(
1 for c in (linked + orphans) if c.get("chatter_classifier_verdict")
),
"chatter_classifier_reason": _tally(
c.get("chatter_classifier_reason") for c in (linked + orphans)
if c.get("chatter_classifier_verdict")
),
# STT coverage: correlation quality is capped by this, so it belongs in # STT coverage: correlation quality is capped by this, so it belongs in
# the same view rather than a separate investigation. # the same view rather than a separate investigation.
"linked_calls_with_transcript": with_transcript, "linked_calls_with_transcript": with_transcript,
@@ -0,0 +1,144 @@
"""
server-26#127 — upstream dispatch-vs-chatter classifier, shadow mode.
Fixtures are real transcripts, not invented ones: pulled from
`corr_dump_9-7_0437am.json`, `corr_dump_9-7_pm.json`, `corr_dump_9-12.json`
and the hand-labeled examples in `CORRELATION_REVIEW_0907b.md` /
`CORRELATION_REVIEW_0912.md`. The "must classify False" set specifically
includes every transcript those review docs flagged as dangerous to drop —
a false positive here is a real event silently losing its scene once this
classifier ever goes live, which is a much worse failure than a missed
chatter call staying in the existing (already-working) pipeline.
"""
import pytest
from app.internal.chatter_classifier import classify_chatter
# ─────────────────────────────────────────────────────────────────────────────
# Must classify as chatter
# ─────────────────────────────────────────────────────────────────────────────
CHATTER_EXAMPLES = [
# Bare acknowledgements / unit check-ins (CORRELATION_REVIEW_0907b.md)
("114 Paul.\n114 Paul, Metro Central.\n10-4.", "bare_acknowledgement"),
("Affirmative, in charge of 10-8. 10-8, 10-4.", "bare_acknowledgement"),
("6-8, you can show me 98. 10-4.", "bare_acknowledgement"),
("10-4, 10-4 Central, 98. 10-4, 98.", "bare_acknowledgement"),
("7 for Post 1 and 2, 98. Affirm.", "bare_acknowledgement"),
("11-Victor to Central. 11-Victor. 72-Holland, 1-5. Central.", "bare_acknowledgement"),
# Roll call (CORRELATION_REVIEW_0907b.md / _0912.md)
("Post 4, Ossining. And to volunteer patrol, stand by for roll call.", "roll_call"),
("Headquarters to all cars, stand by for roll call.", "roll_call"),
("All Troop NYC Patrols, stand by for roll call.", "roll_call"),
(
"Car 100, roll call.\nHenry 1.\nHenry 1.\nSam 1.\nSam 1.\n45 Baker.\n"
"45 Baker.\n11 Adam.\nAdam.\n11 Baker.\nBaker.\nStaff 1.\n1.\nStaff 2.",
"roll_call",
),
(
"Headquarters, all cars on a roll call. Baker 1? Baker 1. Henry 1? "
"Henry 1. Sam 2? Sam 2. 11 Adam? 11. 11 Baker? 11 Baker.",
"roll_call",
),
("Because all cars came out for roll call.", "roll_call"),
("10-1. KL Cars, that concludes roll call, time is 3-31.", "roll_call"),
# Minimal single-word / bare-code transmissions (orphan pool, all 3 dumps)
("10-4.", "bare_acknowledgement"),
("Roger.", "bare_acknowledgement"),
("Clear.", "bare_acknowledgement"),
("Affirmative.", "bare_acknowledgement"),
("Received.", "bare_acknowledgement"),
("10-8, clear. 10-4.", "bare_acknowledgement"),
("Post 4, 10-8. 10-4.", "bare_acknowledgement"),
("Central to 6 Henry.", "bare_acknowledgement"),
]
@pytest.mark.parametrize("transcript,expected_reason", CHATTER_EXAMPLES)
def test_classifies_chatter(transcript, expected_reason):
is_chatter, reason = classify_chatter(transcript)
assert is_chatter is True
assert reason == expected_reason
# ─────────────────────────────────────────────────────────────────────────────
# Must NOT classify as chatter — real events, including every transcript the
# review docs specifically named as dangerous to drop.
# ─────────────────────────────────────────────────────────────────────────────
REAL_EVENT_EXAMPLES = [
# The major "extinguishing fire" call (severity=major, tags=[extinguishing-fire])
("Dispatch, this is 7-4, extinguishing fire.", "extinguishing_fire"),
# Geocoded 911-hangup call (has location_coords)
(
"7, Charlie. Charlie, check and advise, we've got a call for service "
"coming over, it's going to be a 9-1-1 hangout, no voice contact. "
"Looks like it was an automated message saying it's the Doral Hat Company.",
"geocoded_911_hangup",
),
# Pursuit updates (severity=major, tags include pursuit / low-speed-pursuit)
("I'm aware of that one. It's a low-speed pursuit. It's refusing to pull over.", "low_speed_pursuit"),
(
"1. Headquarters to 5-charlie. I'm going to say the last thing to anyone.\n"
"2. Info, Sgt. Repeat.\n"
"3. The SP is on a pursuit southbound on I-684. It's approaching the airport.\n"
"4. Okay, thank you.\n5. 23-59.",
"pursuit_i684",
),
# "6 Alpha ... Pelham Station" subject check (CORRELATION_REVIEW_0907b.md's
# own "genuinely distinct events" list) — looks like a bare check-in but
# dispatches a unit to a specific location.
(
"6 Alpha, this is Central. 7 Alpha here.\n"
"6 Alpha, can you show me on scene at Pelham Station? Stand by.",
"pelham_station_subject_check",
),
# Property-retrieval call (tags=[property-retrieval])
(
"Property was retrieved with a 911. Can I get a phone number? 10-4. "
"Phone number is 214792. 214792.",
"property_retrieval",
),
# Subject check south of Maronex Station (tags=[subject-check])
(
"Proceed. Show me on a subject south of Maronex Station. Can I get a "
"15 check by New York client ID?",
"maronex_subject_check",
),
# Trespassing at milepost 13.7 (tags=[trespassing])
(
"Can you just 10-5 that job? You came over real muffled.\n"
"10-4, there's going to be a trespass on the tracks.\n"
"Train 8755 reports two juveniles, one male, one female, both wearing "
"white shirts, track three side, at milepost 13.7.",
"trespass_milepost_13_7",
),
# MVA (severity=moderate, tags=[traffic-accident])
("1. Train patrol 9.\n2. MVA 4, how close is it?\n3. 10-4.", "mva"),
]
@pytest.mark.parametrize("transcript,label", REAL_EVENT_EXAMPLES, ids=[l for _, l in REAL_EVENT_EXAMPLES])
def test_does_not_classify_real_events_as_chatter(transcript, label):
is_chatter, reason = classify_chatter(transcript)
assert is_chatter is False, f"{label}: false positive, reason={reason!r}"
assert reason is None
# ─────────────────────────────────────────────────────────────────────────────
# Edge cases
# ─────────────────────────────────────────────────────────────────────────────
def test_empty_transcript_not_chatter():
assert classify_chatter("") == (False, None)
assert classify_chatter(None) == (False, None)
assert classify_chatter(" ") == (False, None)
def test_unrecognized_content_defaults_to_not_chatter():
# Anything containing real descriptive words the classifier doesn't
# recognize must fall through to (False, None), not guess.
is_chatter, reason = classify_chatter("Shots fired, officer down, requesting backup immediately.")
assert is_chatter is False
assert reason is None