Severity never de-escalates on stand-down: 'Flames at the house' stays Major/active after units report a fireplace #190
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opened 2026-09-27 19:26:37 -04:00 by logan
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kind
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Wrong product behavior; the instrument reads it correctly
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Reference: logan/server-26#190
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Live 2026-09-27, Ossining PD, 19:02 ET, 10 calls. Grouping is correct, but the incident stays Major, active after: "we made contact with the residents here, they lit a fireplace. 10-4." / "only smoke showing, no flames".
Severity is set at open and only ratchets up; a stand-down/unfounded disposition doesn't lower it or close the incident. On the map this is a false Major for up to 90 min (the Major quiet timer).
Also: location extracted as "the house" (no address).
Map persona panel 2026-10-05: same map-level demand as #155 (7 of 8 personas). FD and NOC specifically asked for a disposition chip ('stand-down heard 19:09', 'fire out') and a 'last radio traffic Nm ago' timer on cards once de-escalation exists.