Three backend pieces the /calls page needs, plus the fix for a debug view that
hid its data exactly when it was wanted.
GET /calls/search — paged, filterable call archive. GET /calls returns every
call in one unordered shot: fine for a node's handful of active calls, useless
as an archive. Only the org scope and the started_at ordering go to Firestore,
since that pair is the one composite index that exists; the rest filters in
Python over a bounded window, the same shape admin.py's debug route uses. The
cursor advances over the scanned window rather than the returned page, or a
sparse filter would re-scan from the same place forever.
Manual attribution. POST /incidents/{id}/calls/{id} only ever wrote the legacy
scalar incident_id, never incident_ids -- which is what the correlator writes
and what the frontend queries with array-contains. A manually attached call was
therefore invisible on the incident page it had just been attached to. It now
maintains both and marks the summary stale. DELETE is new: there was no way to
undo an attachment at all, so a wrong link was permanent.
The debug view no longer filters to AI-enabled systems by default. That filter
emptied the view the moment the flags went off, which is precisely when a
window gets reviewed -- on 2026-08-23 it fell from 100 incidents to 6 between
switching correlation off and opening the tab. ai_systems_only=true restores it.
It also returns a summary block now: corr_path / fit_signal / consensus /
llm_action tallies, transcript coverage on both linked and orphaned calls,
single-call and median-calls-per-incident for fragmentation, max span and
anything past the server-26#22 caps for merging, and the count of incidents
still carrying a fallback "— TGID" title. All of it was being recomputed by
hand from the raw payload on every review.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
182 lines
6.8 KiB
Python
182 lines
6.8 KiB
Python
import uuid
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from datetime import datetime, timezone
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from typing import Optional
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from fastapi import APIRouter, BackgroundTasks, HTTPException, Depends
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from app.models import IncidentCreate, IncidentUpdate
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from app.internal import firestore as fstore
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from app.internal.auth import (
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require_admin_token,
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require_service_or_firebase_token,
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resolve_caller_org_id,
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summarize_limiter,
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)
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router = APIRouter(prefix="/incidents", tags=["incidents"])
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@router.get("")
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async def list_incidents(
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status: Optional[str] = None,
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type: Optional[str] = None,
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decoded: dict = Depends(require_service_or_firebase_token),
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):
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filters = {}
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if status:
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filters["status"] = status
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if type:
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filters["type"] = type
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org_id = await resolve_caller_org_id(decoded)
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if org_id is not None:
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filters["org_id"] = org_id
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return await fstore.collection_list("incidents", **filters)
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@router.post("/summarize")
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async def summarize_all_stale(
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background_tasks: BackgroundTasks,
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_: dict = Depends(require_admin_token),
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):
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"""Immediately run the summarizer pass on all stale incidents (don't wait for the next interval)."""
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from app.internal.summarizer import _run_summary_pass
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background_tasks.add_task(_run_summary_pass)
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return {"ok": True}
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@router.get("/{incident_id}")
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async def get_incident(incident_id: str, decoded: dict = Depends(require_service_or_firebase_token)):
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doc = await fstore.doc_get("incidents", incident_id)
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if not doc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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org_id = await resolve_caller_org_id(decoded)
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if org_id is not None and doc.get("org_id") != org_id:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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return doc
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@router.post("")
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async def create_incident(body: IncidentCreate, _: dict = Depends(require_admin_token)):
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now = datetime.now(timezone.utc).isoformat()
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incident_id = str(uuid.uuid4())
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doc = {
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"incident_id": incident_id,
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"title": body.title,
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"type": body.type,
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"status": body.status,
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"location": body.location,
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"call_ids": body.call_ids,
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"summary": body.summary,
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"tags": body.tags,
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"started_at": now,
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"updated_at": now,
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}
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await fstore.doc_set("incidents", incident_id, doc, merge=False)
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return doc
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@router.put("/{incident_id}")
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async def update_incident(incident_id: str, body: IncidentUpdate, _: dict = Depends(require_admin_token)):
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doc = await fstore.doc_get("incidents", incident_id)
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if not doc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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updates = body.model_dump(exclude_none=True)
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updates["updated_at"] = datetime.now(timezone.utc).isoformat()
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await fstore.doc_update("incidents", incident_id, updates)
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return {**doc, **updates}
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@router.delete("/{incident_id}")
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async def delete_incident(incident_id: str, _: dict = Depends(require_admin_token)):
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doc = await fstore.doc_get("incidents", incident_id)
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if not doc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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await fstore.doc_delete("incidents", incident_id)
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return {"ok": True}
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@router.post("/{incident_id}/summarize")
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async def summarize_incident(
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incident_id: str,
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background_tasks: BackgroundTasks,
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decoded: dict = Depends(require_service_or_firebase_token),
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):
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"""Immediately run the summarizer for a specific incident."""
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from app.internal.summarizer import _summarize_incident
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inc = await fstore.doc_get("incidents", incident_id)
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if not inc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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# Rate limit by incident ID to prevent repeated expensive LLM calls
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summarize_limiter.check(incident_id)
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background_tasks.add_task(_summarize_incident, inc)
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return {"ok": True, "incident_id": incident_id}
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@router.post("/{incident_id}/calls/{call_id}")
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async def link_call_to_incident(incident_id: str, call_id: str, _: dict = Depends(require_admin_token)):
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"""Manually attach a call to an incident (the /calls page's attribution action)."""
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doc = await fstore.doc_get("incidents", incident_id)
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if not doc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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call = await fstore.doc_get("calls", call_id)
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if not call:
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raise HTTPException(404, f"Call '{call_id}' not found.")
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call_ids = list(doc.get("call_ids") or [])
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if call_id not in call_ids:
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call_ids.append(call_id)
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await fstore.doc_update("incidents", incident_id, {
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"call_ids": call_ids,
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"updated_at": datetime.now(timezone.utc).isoformat(),
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# A manually attached call changes what the incident is about.
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"summary_stale": True,
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})
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# incident_ids is the canonical link — it is what the correlator writes and
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# what the frontend queries with array-contains. This route only ever set
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# the legacy scalar incident_id, so a manually attached call stayed
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# invisible on the incident's own page.
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incident_ids = list(call.get("incident_ids") or ([call["incident_id"]] if call.get("incident_id") else []))
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if incident_id not in incident_ids:
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incident_ids.append(incident_id)
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await fstore.doc_update("calls", call_id, {
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"incident_ids": incident_ids,
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"incident_id": incident_id,
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"corr_path": "manual",
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})
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return {"ok": True, "incident_ids": incident_ids}
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@router.delete("/{incident_id}/calls/{call_id}")
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async def unlink_call_from_incident(incident_id: str, call_id: str, _: dict = Depends(require_admin_token)):
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"""
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Detach a call from an incident — the other half of manual attribution.
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An incident left with no calls is resolved rather than deleted, matching
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what calls.py's transcript correction does when it empties one.
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"""
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doc = await fstore.doc_get("incidents", incident_id)
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if not doc:
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raise HTTPException(404, f"Incident '{incident_id}' not found.")
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remaining = [c for c in (doc.get("call_ids") or []) if c != call_id]
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updates: dict = {
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"call_ids": remaining,
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"updated_at": datetime.now(timezone.utc).isoformat(),
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"summary_stale": True,
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}
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if not remaining:
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updates["status"] = "resolved"
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updates["resolved_at"] = datetime.now(timezone.utc).isoformat()
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await fstore.doc_update("incidents", incident_id, updates)
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call = await fstore.doc_get("calls", call_id)
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if call:
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incident_ids = [
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i for i in (call.get("incident_ids") or ([call["incident_id"]] if call.get("incident_id") else []))
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if i != incident_id
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]
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await fstore.doc_update("calls", call_id, {
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"incident_ids": incident_ids,
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"incident_id": incident_ids[0] if incident_ids else None,
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})
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return {"ok": True, "incident_emptied": not remaining}
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